Grand Cru

Privacy Policy


Grand Cru Oy ("Grand Cru" or "We") respects your privacy and endeavors to safeguard the privacy of those persons ("User(s)" or "You") playing Grand Cru game(s) ("Game") by downloading Game application (e.g. iOS or Android) or through or other Grand Cru websites or through the applicable social networking services or by using other Game related Grand Cru services. This document ("Privacy Policy") provides Users information on our privacy practices and how We process your data, including personal information and how We protect the same.

Personal information refers to information, which allows Users to be specifically identified as individual persons. Grand Cru may also collect "non-personal information" meaning it can’t be used to specifically identify any persons. Non-personal information may also be result of removing the personally identifiable parts from the information. We collect and use both types of information and combinations of both types.

Grand Cru shall not be responsible for the actions of third party people, companies or services, the content of third party sites or services, the use of information You provide to them or any products or services they may offer.

This Privacy Policy shall be applied to using any Grand Cru Games and services, and You should read this Privacy Policy before using any Game or services. By using the Game or any other Grand Cru services, You express your agreement to this Privacy Policy. If You do not agree to the terms of this Privacy Policy, please not use the Game(s) or related services.

Collecting and Using Personal Information

Personal information may be collected and used for providing our services, the purposes of creating Game accounts, user profiles, playing or using, maintaining and developing the Game or other Grand Cru services, contacting Users, providing services and products, sending customer information and for purpose of marketing and/or serving ads to Users, enabling game play and communication in the Game and between Users, conducting research and creating reports.

Grand Cru will pursue to take appropriate measures in order to prevent unauthorized access to personal information, any inappropriate use thereof and any possible inaccuracies. All personnel processing personal information are obliged to keep such information strictly confidential. We store information on servers located in the United States and Ireland via Amazon web services and may store information on servers and equipment in other countries.

By using the Game You always disclose information about yourself to Grand Cru. To enable You to interact with other Users, Grand Cru may at times offer You the ability to post content in connection with Your use of the Game (including blogs, message boards, chat rooms or other forums such as Grand Cru’s Facebook page). By interacting with others, You may choose to disclose information about yourself to other users, and any such information is public information, and there is no expectation of privacy. Grand Cru is not responsible for any personal (or other) information You choose to make public in the Game.

Collected Information and Sources and Accuracy of Information

The type of information We collect and store will vary depending on the Game and activity. We may collect the following personal information:

The above information will be collected from Users when they sign up for the Game or enter the Game from third party services, including social networking services, or later in connection with Your use of the Game or other Grand Cru Services. The Game may be able to connect to your social networking services and profiles to obtain information about You when You consent to allow your social networking services to make that information available to Grand Cru and, consequently Grand Cru may be able to collect certain information from your social networking profile when your social networking services permits to make that information available. Such information We collect when You connect your user account to a social networking service may include: (1) your name, (2) your user name and/or other user identification, (3) locale, city, state and country, (4) sex, (5) birth date, (6) email address, (7) profile picture or its URL, and (8) the user identification for your friends in that social networking service who are also connected to the Game.

IP-addresses, unique identifiers, operating system, access times, browser and device type and data, language and referring web site addresses may be collected automatically also when You use the Game or visit the or other Grand Cru services. Grand Cru may use this information to monitor and analyze the use of the services, contact You about your experience with Grand Cru sites and notify You about company news and promotions. Grand Cru collects data about all of Users’ interactions with the Game and with the other players inside the Game (including chat) via server log files and other activities in the Game and within Game related services. We may, at our own initiative or upon a User’s request, complement, correct or delete incomplete, inaccurate or outdated personal information.

Grand Cru may offer You the opportunity to invite your contacts (such as your Facebook friends) from a social networking service and/or You can invite them to join You in the Game. Such contact information that You may provide for this purpose will be used only for sending communications to your contacts. You or your contacts may contact us at to request the removal of such information from our information base (in the event We store any such information).

Disclosing and Transferring Your Information

Grand Cru will not disclose personal information stored in the register to third parties for direct marketing, market research, polls or public registers without Users consent. However, the information or profiles might be used for targeted in-game marketing (including serving ads to Users) and other similar purposes. Without prejudice to the generality of the foregoing, personal information may be disclosed to third parties if required under any applicable law or regulation or order by competent authorities, or in order to enforce the End User License Agreement of the Game and to investigate possible infringing use of the Game as well as to guarantee safety of the Game.

Grand Cru may share Your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business. We may engage other entities and individuals to perform services on our behalf. e.g. for analyzing data and in connection with the performance of services these service providers may have access to your personal information.

Aggregate or anonymous information about You may be shared with advertisers, publishers, business partners, sponsors, and other third parties. If You give your consent to share your information with third parties for their own marketing purposes, such marketing shall be governed by their separate privacy policies.

We use external service providers to provide technical solutions for processing stored information and access the stored information by using a technical interface. Grand Cru hosts the service in and transfer information for this purpose to countries outside the European Union (EU) or the European Economic Area (EEA). Please note that You are transferring information, including personal information, to a countries (including U.S.) and jurisdiction that does not have the same data protection laws as in the EU/EEA, and you consent to the transfer of information and the use and disclosure of information about you, including personal information, in accordance with mandatory legislation and this Privacy Policy.

Our Policy regarding Children

We are a general audience service directed to and intended for users 13 and over, and Grand Cru will not knowingly collect personal information from anyone under the age of 13. If You are under 13, please do not attempt to use our Service or send any information about yourself to us, including Your name, address, telephone number, or email address. In the event that We learn that We have collected personal information from a child under age 13, We will delete that information as quickly as possible. If You believe that We might have any information from or about a child under the age of 13, please contact us at

Protecting Personal Information (Data Security)

The register will be maintained in external service providers’ servers with appropriate safeguards, such as password protection, granting the access to the stored information only to Grand Cru. The register is protected by appropriate industry standard, technical and organisatory safety measures. The information base will be accessible only to those persons expressly authorized by Grand Cru. Although We make good faith efforts to store the information collected on the services in a secure operating environment that is not available to the public and use only reliable partners (such as Amazon), We cannot guarantee the absolute security of that information during its transmission or its storage on our systems.

Tracking technologies and Third-party Services

We may use various methods and technologies to store or collect User Information, such as cookies. Cookies are a string of information or a small text file that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Grand Cru uses cookies to help it identify and track visitors, their usage of the Game and website, and their website access preferences, improving quality, tailoring recommendations, and developing the Game and Game related services. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Game and/or website, with the drawback that certain features of the website may not function properly without the aid of cookies. Cookies will not enable Grand Cru to access and review information stored on a User’s computer. In addition to cookies, We may use other now and later developed tracking technologies. Tracking technologies may set, change, alter or modify settings or configurations on Your device.

Grand Cru may feature advertisements served by third parties that deliver cookies or other tracking technologies to Your computer/device so the content You access, advertisements You see and Your online activities over time and across third-party sites or online services can be tracked. These third party services shall be governed by separate privacy policies and this Privacy Policy shall not apply and Grand Cru shall not be responsible for such third party information collection.

The Game and/or our other services may contain third-party tracking tools from our service providers, examples of which include Flurry, HasOffers, Google Analytics.

Those service providers may use cookies, APIs, and SDKs in the Game and/or our other services to enable them to collect and analyze user information on our behalf. Our service providers may have access to the following information: your device identifier, MAC address, IMEI, locale, geo-location information, and IP address.

There might be also other third party services available for your use in the Game. All such third party services shall be governed by separate privacy policies (and Terms and Conditions) and this Privacy Policy shall not apply and Grand Cru shall not be responsible for such third party information collection.

Also, various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party web sites or online services (e.g., browser do not track signals). Currently, we do not monitor or take any action with respect to these signals or other mechanisms.

Access to and Control over Personal information

Users are entitled to review any information collected on him/her and stored in the register. When You wish to use the above right to review stored information, You should send a signed request thereof to Grand Cru using the contact details below.

Users may opt-out of receiving promotional emails by following the instructions in those emails. If You opt-out, Grand Cru may still send You non-promotional customer information, such as emails about Your account or Grand Cru’s ongoing business relations. If you have accepted locating You (latitude and longitude) by the Game of by any other, app You may opt-out for such location based services only by uninstalling the Game/app.

Users may opt-out of receiving promotional emails by following the instructions in those emails. If You opt-out, Grand Cru may still send You non-promotional customer information, such as emails about Your account or Grand Cru’s ongoing business relations.

Changes to Privacy Policy

Grand Cru may change this Privacy Policy from time to time and all changes hereto will be made available on this website and You will be notified of the same in the Game. We will continue to treat Your information under the terms of the Privacy Policy which was in effect at the time when such information was collected unless You consent to the changes hereto. However, Your continued use of the Game may be (under Grand Cru’s applicable Terms and Conditions) subject to Your acceptance of the new terms of our privacy policy, and You agree that Grand Cru shall have the right to terminate Your right to use the Game in the event that You fail to consent to the changes hereto and express your agreement to our then-current Privacy Policy.

Contact information

Grand Cru Oy